Shipping policy

Shipping Policy

Last updated: 15th august 2025

At Blue-i, every product is made to order through our trusted print-on-demand partners. This means your items are produced specifically for you after your order is placed — ensuring fresh, high-quality prints every time.

1. Order Processing & Production Time

  • Production typically takes 2–7 business days depending on the product type and order volume.

  • You will receive an email confirmation once your order has been sent to production.

  • Orders with multiple items may be shipped separately if fulfilled by different production partners.

2. Shipping Times

Estimated delivery times after production are as follows:

  • USA: 3–7 business days

  • UK & Europe: 5–10 business days

  • Canada: 5–10 business days

  • Australia & New Zealand: 5–12 business days

  • Rest of World: 10–20 business days

Note: These are estimated delivery times provided by our production partners and carriers. Actual delivery may vary based on location, customs clearance, or shipping disruptions.

3. Shipping Costs

  • Shipping rates are calculated at checkout based on destination, product type, and quantity.

  • Some promotions may include free shipping, which will be clearly displayed at checkout.

4. Tracking Information

  • You will receive a shipping confirmation email with a tracking number once your order is shipped.

  • Tracking updates may take 24–48 hours to appear after dispatch.

5. Customs, Duties & Taxes

  • International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

  • We have no control over these fees as they vary by country.

6. Address Accuracy

  • Please ensure your shipping address is correct at checkout.

  • Orders that fail to deliver due to an incorrect address provided by the customer are not eligible for free reshipment. Reshipment costs will be the customer’s responsibility.

7. Delayed or Lost Packages

If your order is significantly delayed or lost in transit:

  • Please contact us at [Your Email].

  • We will work with our production partners to investigate and, if confirmed lost, arrange a replacement at no cost.

8. Contact Us

If you have any questions regarding shipping, please email us at bluei.creators@gmail.com. Our team is here to help.